Support Center
Get help with Solo Labs products and services. We're here to support your journey as a solopreneur.
Quick Help
Frequently Asked Questions
Find answers to common questions about our products and services.
View FAQ →Contact Support
Response Time
We typically respond within 24-48 hours during business days.
Product Support
Exchange30for30
Connect with other creators and exchange value through meaningful collaborations.
Getting Started
Learn how to create your profile and start connecting with creators.
Finding Collaborations
Tips for finding the right collaboration opportunities.
MemberMatch
Build and manage your community with powerful membership tools.
Setup Guide
Step-by-step instructions for setting up your membership site.
Payment Integration
Configure payments and manage subscriptions.
Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking "Forgot Password" on the login page. We'll send you an email with instructions to create a new password.
Can I change my subscription plan?
Yes, you can upgrade or downgrade your subscription at any time from your account settings. Changes take effect immediately, and we'll prorate any billing adjustments.
How do I cancel my subscription?
You can cancel your subscription from your account settings. Your access will continue until the end of your current billing period. Contact us if you need help with cancellation.
Is my data secure?
Yes, we take data security seriously. We use industry-standard encryption and security measures to protect your information. For more details, please see our Privacy Policy.
Do you offer refunds?
We do not offer refunds for our services. Cancellations can be handled directly in the app or by emailing support@sololabs.co.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.