Support

How can we help?

Questions, account issues, bug reports. Email us and we’ll typically respond within 24–48 hours on business days.

Product support

Help by product

Education

Hour tracking for Florida Bright Futures scholarships. Students log hours, supervisors sign off in one tap.

Community

AI-powered member matching for community managers. Automate curated intros across your community.

Advisory

Reciprocal advisory sessions for solopreneurs. Trade 30 minutes of your expertise for 30 minutes of someone else’s.

Savings

Automatic price-adjustment claims. Scan your receipts, get notified when prices drop, claim refunds before the window closes.

FAQ

Email support@sololabs.co and mention the product in the subject line. We typically respond within 24–48 hours on business days.

Try the password reset option on the product’s sign-in page first. If that doesn’t resolve it, email us and we’ll get you back in.

Send it to support@sololabs.co. We read everything, and bug reports with steps to reproduce get fixed fastest.

Yes. We use industry-standard encryption and security measures to protect your information. For details, see our Privacy Policy.

We do not offer refunds for our services. Cancellations can be handled directly in the app or by emailing support@sololabs.co.